Refund Policy

At Lead Max, we are committed to providing exceptional services and ensuring customer satisfaction. However, due to the nature of our services, our refund policy is designed to maintain transparency and fairness for all parties.

Eligibility for Refunds

Refunds will only be considered under the following conditions:

• The service was not delivered as per the agreed terms.
• Technical issues or errors on our end prevented you from accessing or using the service.
• You submitted a valid refund request within the specified timeframe.

Non-Refundable Situations

Refunds will not be granted under the following conditions:

• Change of mind after the purchase.
• Failure to utilize the service due to reasons unrelated to our platform.
• Violation of our terms of service or misuse of our platform.

Process for Requesting a Refund

If you believe you are eligible for a refund, please follow the steps below:

• Submit a refund request via email to support@leadmax.com.
• Include your purchase details, order number, and the reason for requesting a refund.
• Our team will review your request and notify you of the outcome within 7-10 business days.

Refund Processing Time

If your refund request is approved, the refund will be processed within 5-7 business days. The amount will be credited back to your original payment method. Please note that processing times may vary depending on your bank or payment provider.